Last Updated: October 15, 2026

Shipping Policy

Thank you for shopping with Mile High Tides. We are committed to processing and shipping your order as quickly and accurately as possible.

Order Processing

• Orders are typically processed within 1–2 business daysafter payment has been successfully received.
• Orders placed on weekends or holidays will begin processing on the next business day.
• During periods of high order volume, processing times may be extended. If a significant delay occurs, we will notify you using the contact information provided with your order.

Shipping Methods

We offer shipping through FedEx. Available shipping options and estimated delivery times will be displayed during checkout.

Estimated transit times are provided by the carrier and are not guaranteed.

Shipping Rates

Shipping charges are calculated at checkout based on:

• Shipping destination
• Package weight
• Selected shipping method

Any applicable shipping promotions will be clearly displayed on our website or during checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take up to 24 hours to become active after the package has been accepted by the carrier.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Mile High Tides is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete addresses provided during checkout.

If you notice an error, please contact us immediately. We cannot guarantee changes can be made once an order has entered processing.

Lost, Delayed, or Damaged Packages

After a package has been transferred to the shipping carrier, delivery is handled by the carrier.

If your package is delayed, lost, or arrives damaged:

• Contact the shipping carrier using your tracking number.
• Contact our customer support team within 7 daysof the expected delivery date (or delivery date for damaged shipments).
• Please include your order number and any relevant photos if the shipment was damaged.

We will assist in filing claims when appropriate and work with you toward a reasonable resolution.

Delivery Confirmation

Orders marked as Delivered by the shipping carrier are considered fulfilled.

If you believe your package was delivered incorrectly, please contact both the carrier and our customer support team promptly.

Shipping Restrictions

We reserve the right to decline or cancel orders when shipping restrictions, legal requirements, or carrier limitations prevent us from completing delivery.

Weather and Carrier Delays

Severe weather, natural disasters, holidays, carrier disruptions, and other events beyond our control may delay delivery.

Mile High Tides is not responsible for shipping delays caused by these circumstances.

Contact Us

If you have questions regarding shipping or your order status, please contact us:

Mile High Tides

Email: info@milehightides.com

Website: www.milehightides.com